About Me

I am an Associate Professor of Emergency Medicine, emergency physician, and clinical informaticist whose work focuses on improving how healthcare systems deliver care. As Associate Medical Director of the Adult Emergency Department and Medical Director of Care Signature, I lead initiatives across clinical operations, quality, safety, and care standardization. I have developed and implemented more than 100 clinical pathways designed to improve outcomes, reduce unwarranted variation, and make evidence easier to apply at the bedside.

I direct the Healthcare Administration and Leadership Fellowship, where I mentor future physician-leaders in operations, quality improvement, research, and organizational leadership. My work frequently brings together clinical teams and collaborators from medicine, management, public health, nursing, analytics, and information technology to turn complex problems into practical change.

My research examines emergency department operations, boarding and crowding, quality and safety, digital health, clinical AI, and equitable access to emergency care. I have published more than 50 peer-reviewed articles in journals including JAMA Internal Medicine, NEJM AI, JAMA Network Open, and Annals of Emergency Medicine. I also founded and lead the EM Cosmos Lab, which uses a national dataset of more than 275 million encounters to study changes in emergency care delivery and build a collaborative research pipeline across faculty, fellows, and students.

Nationally, I chair the American College of Emergency Physicians AI Committee and have held leadership roles across ACEP’s quality improvement, patient safety, innovation, and emergency medicine data communities. My focus is responsible implementation: integrating data, technology, and operational design in ways that are scalable, equitable, and grounded in frontline clinical realities.

I also advise healthcare organizations and companies on clinical operations, quality strategy, responsible AI, clinical workflow integration, and the development and evaluation of healthcare technology.